business general manager
Title posted on indeed.com -
Assistant General Manager
Posted on
September 16, 2024
by
Employer details
Rodd Miramichi River Hotel
Job details
*Job Summary:*
We are seeking a dynamic Assistant General Manager to join our leadership team at Rodd Miramichi River Resort. The Assistant General Manager will work closely with the General Manager to oversee all aspects of hotel operations, with a particular emphasis on Food and Beverage Operations, ensuring the highest standards of service, guest satisfaction, and profitability. This is a great opportunity for a hotel FOM of F&B Manager to take the next step in their career.
*Key Responsibilities:*
* Assist the General Manager in developing and implementing strategic plans to achieve hotel objectives and revenue goals.
* Collaborate with department heads to optimize operational efficiency and guest satisfaction with a focus on food and beverage and kitchen departments but also with front office, housekeeping, and maintenance.
* Lead by example in providing exceptional guest service and resolving guest issues promptly and effectively.
* Assist in recruiting, training, and developing a talented team of hospitality professionals, fostering a positive work environment and culture of continuous improvement.
* Oversee financial performance, including budgeting, forecasting, and cost control measures to maximize profitability while maintaining quality standards.
* Ensure compliance with Rodd brand standards, company policies, and local regulations to uphold the hotel's reputation and integrity.
* Foster positive relationships with guests, associates, vendors, and local community stakeholders to enhance the hotel's reputation and drive business growth.
* Act as the General Manager's representative in their absence, making decisions and resolving issues as needed to uphold operational excellence.
*Qualifications:*
* Diploma in Hospitality Management, Business Administration, or related field preferred.
* Minimum of 3 years of progressive experience in Food and Beverage management.
* Front Office and Housekeeping experience considered an asset.
* Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel environment.
* Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals.
* Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery.
* Solid understanding of hotel financials, revenue management principles, and industry trends.
* Proficiency in Point of Sales systems- Aloha or Silverware
* Knowledge of Maestro, PMS, Microsoft Office and other relevant software applications considered an asset.
* Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as business needs require.
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Benefits:
* Dental care
* Extended health care
* On-site gym
* RRSP match
Experience:
* food and beverage: 3 years (preferred)
* supervisory: 5 years (preferred)
Location:
* Miramichi, NB E1N 1B2 (preferred)
Work Location: In person
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LocationMiramichi, NB
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Workplace information
On site
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Salary$45,000 to $55,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9448153872
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