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sustainability officer
Title posted on indeed.com - Tenant Retention Officer
Posted on September 16, 2024 by Employer details District of Nipissing Social Services Administration Board
Job details
*Tenant Retention Officer* *Bulletin H2024-32* *Temporary Full- Time * Do you aspire to have a fulfilling position in the human services delivery environment and to make a difference in the lives of the people in our community? The District of Nipissing Social Services Administration Board (DNSSAB) prides itself on putting people first. Here at the DNSSAB, we strive towards a future of healthy, sustainable communities within our region. To achieve this, we are looking for a talented Tenant Retention Officer to add to our exceptional Housing Operations team. Under the supervision of the Tenant Services Supervisor, the position will effectively manage and administer a portfolio of Rent Geared-to-Income and Market Rent Housing Units in accordance with established standards, policies, and procedures. This includes rent geared to income administration, revenue collections, resolution of tenancy issues in compliance with the Housing Services Act and the Residential Tenancies Act and associated regulations. *Qualifications:* * Minimum two-year post-secondary Diploma or degree in Business Administration or Social Work or an acceptable combination of education and experience. * Minimum three years? experience working with residential tenancies and property management. * Working knowledge of housing policies and procedures as well as related Provincial and Federal legislation ie, Housing Services Act, Residential Tenancies Act, Child and Family Services Act, Municipal Freedom of Information and Protection of Privacy Act, Personal Information Protection and Electronic Documents Act. * Knowledge of alternative dispute resolution, mediation, and crisis intervention skills. * Excellent communication skills when providing support to tenants on a daily basis and when they are in crisis; discuss observations and make recommendations to the Tenant Services Supervisor. * Strong time management, organizational and problem-solving skills in order to prioritize work activities. * Proficient in the use of computers and knowledge of Microsoft Office software. * Knowledge of office practices and procedures. * Possess report writing and case management, and other relevant correspondence writing skills. * Ability to work with diverse clients with tact and diplomacy. * Strong ability to work as a team member in a highly interactive team. * French and English, both oral and written, will be considered an asset. * Ability to investigate, assess, report recommend solutions. * Demonstrate good judgement in understanding and meeting the needs of the tenants. * Excellent organization skills are required while being sensitive to time constraints and tight deadlines. * Working knowledge of internal and generally accepted collection processes is considered an asset. * Valid Ontario driver?s license and reliable vehicle. *Must be legally eligible to work in Canada. Police Record Check- Vulnerable Sector within three (3) months is a requirement. * Applications for the above position will *only* be accepted through the *Plum Recruitment Tool* up to *4:30PM, Tuesday,* *September 24rd, 2024*. Please go to www.dnssab.ca to apply now! You will be required to create a profile and complete an assessment prior to uploading your cover letter and resume. Your profile will allow you to stand out from your fellow applicants for your unique skillset. See how bright your future could be. Come join our team and help make a difference in the lives of the people we serve! *DNSSAB is an equal opportunity employer. In accordance with DNSSAB?s Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known to Human Resources in advance.* *We thank all applicants for their interest. An acknowledgement will be sent only to those candidates who will be interviewed.* Job Types: Full-time, Temporary Pay: $31.52 per hour Expected hours: 35 per week Work Location: In person Application deadline: 2024- LocationNorth Bay, ON
- Workplace information On site
- Salary$31.52HOUR hourly
- Terms of employment Term or contractFull time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9448069602
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