help desk technician
Title posted on Monster -
Level 2 3 Desktop Support Technician
Posted on
September 11, 2024
by
Employer details
LanceSoft Inc
Job details
Position Description:
Hybrid work, 3 days a week
The candidate will be Level 2/3 Desktop Support Technician for the Wealth Management Technology Desktop Operation and Escalation Team. The candidate will be responsible for managing senior escalations, deep dive analysis of branch environment, white glove service, onsite support, project activities, and technical solution deployments.
Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, Service Desk, and Senior IT and Business Managers). They are considered Level 2/3 within the workplace support services internal support structure and require both a high level of technical acumen combined with well-developed verbal and written interpersonal and communication skills.
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LocationMontréal, QC
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#24-118539-431-2
Advertised until
2024-10-11
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