customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 05, 2024
by
Employer details
Login Canada
Job details
*Customer Service Representative ? Winnipeg, MB*
Login Canada, one of Canada's leading book distributors, is growing and looking for an energetic, creative, detail oriented, dedicated, and self-motivated individual to join our Customer Service team. The successful candidate will be responsible for publication research, order fulfillment, and fielding inquiries from our customers across Canada.
*About Us:*
Login Canada, has been shipping books coast to coast for over 30 years. We are a well-established book distribution company based in Winnipeg and Mississauga. We are known for the great relationships we build with clients and employees alike. Founded in 1991, Login Canada is a 100% Canadian owned business.
*The Position*:
The successful candidate will be able to work as part of a team as well as handle individual tasks, and will have experience in a fast-paced office environment. Accurate data entry/typing, proficient using Excel, ability to switch through multi tasks daily, detail orientated, and a positive disposition, combined with a drive to succeed, are essential to this position.
*Responsibilities and Duties*
The successful candidate will be responsible for:
· Addressing customer service inquiries
· Researching publications
· Fulfilling orders
· Building relationships with customers
· Providing professional and excellent customer service at all times
*Preferred Qualifications*
· 1 - 2 years of office-based call center or customer service experience
· Completion of high school diploma or equivalent
· Familiarity with inventory management software is considered an asset
· Experience using Microsoft Office
· Able to work independently or in a team environment
· Excellent time-management and organizational skills
· Strong verbal and written communication skills
· Excellent interpersonal skills and a passion for providing good customer service
· High degree of accuracy and attention to detail
· French language an asset
*Interested?*
Email your resume, cover letter, and salary expectations.
Job Types: Full-time, Permanent
Pay: $16.00-$18.00 per hour
Expected hours: 37.5 per week
Education:
* Secondary School (required)
Experience:
* Call center: 1 year (preferred)
* Customer service: 1 year (preferred)
Location:
* Winnipeg, MB R3J 3T2 (required)
Work Location: In person
Application deadline: 2024-09-20
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LocationWinnipeg, MB
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Workplace information
On site
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Salary$16.00 to $18.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9435909157
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