Overview
Languages
English
Education
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Perform Web-server backup and recovery operations
Supervision
Experience and specialization
Computer and technology knowledge
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JavaOS
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MS Office
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MS Windows
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TCP/IP
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Wireless networks
Additional information
Transportation/travel information
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Attention to detail
Own tools/equipment
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Team player
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Ability to multitask
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Time management
Benefits
Other benefits
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Free parking available
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Other benefits
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Parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.