help desk technician
Title posted on Monster -
IT Helpdesk Manager
Posted on
August 27, 2024
by
Employer details
SRA Staffing
Job details
Responsible for identifying, developing, and implementing systems and enhancements to continuously improve IT in-person and digital service desk support. The incumbent maintains high service standards and performance frameworks while also ensuring equity, diversity, and inclusion. Key duties include ensuring timely resolution of technical issues, implementing best practices, managing escalations, and collaborating with cross-functional teams to optimize service delivery for both employees and students. This role will have a small team reporting to you, and will required on site presence 95% of the time. Travel to other sites will also be required. Post Secondary Diploma or Degree in Information Technology, Computer Science or other related field
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#24-00204-1553-1
Advertised until
2024-09-26
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