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information clerk - customer service
Posted on August 06, 2024 by Employer details BeCAN Immigration Services
Job details
Education: Secondary (high) school graduation certificate. Work setting: Private sector. Consulting firm. Private company, corporation or industry. Tasks: Answer written and oral inquiries. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive credit and employment applications. Receive payments. Explain procedures, risks and benefits to clients. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. MS PowerPoint. MS Office. Quick Books. Google Drive. LinkedIn. Work conditions and physical capabilities: Work under pressure. Repetitive tasks. Personal suitability: Client focus. Efficient interpersonal skills. Organized. Team player. Ability to multitask. Quick learner. Experience: 1 to less than 7 months.- Location10525 170 St. NWEdmonton, ABT5P 4W2
- Workplace information On site
- Salary$22.50HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #3028573
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
- Consulting firm
- Private company, corporation or industry
Responsibilities
Tasks
- Answer written and oral inquiries
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive credit and employment applications
- Receive payments
- Explain procedures, risks and benefits to clients
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- MS PowerPoint
- MS Office
- Quick Books
- Google Drive
Additional information
Work conditions and physical capabilities
- Work under pressure
- Repetitive tasks
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player
- Ability to multitask
- Quick learner
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-11-29
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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