medical secretary
Posted on
July 04, 2024
by
Employer details
Kingston Community Health Centres
Job details
*Title: Medical Secretary*
*Reports to:* Manager, Street Health Centre
*Position Type*: Permanent, Full-Time (35 hours per week)
*Location:* 115 Barrack Street
*Start Date:* As soon as possible
*Salary: *$39,566 - $46,555, annually
*Position Summary*
Working in close partnership with a multi-disciplinary team, the Medical Secretary ensures the smooth and efficient operation of the health care team by directing clients and participants to appropriate services and by maintaining all systems that support health care services. This position assists in the cultivation of a warm, welcoming, non-judgmental atmosphere while working in close partnership within a multi-disciplinary model.
*Key Responsibilities*
*Detailed Responsibilities*
*Client Services*
· Creates a welcoming atmosphere by warmly greeting individuals, responding to their inquiries, and directing them to appropriate services or resources.
· Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures.
· Ensures a tidy, safe and welcoming waiting area.
· When required, initiates OHIP protocol for clients with health cards, by calling the Ministry and supporting Practical Assistance referrals.
· Handling and documenting small cash and cash equivalents (e.g.: transportation, emergency food vouchers) as required.
*Administration*
· Maintains client records both physical and electronic including: registering new clients; updating information changes for existing clients; maintaining the client information database; and archiving client paper records.
· Ensures forms are completed and up to date (e.g., client registration).
· Prepares basic reports as required according to schedule.
· Scans, follows-up on, and files documents appropriately.
· Supports the transition of paper client charts to an electronic client filing system.
· Supports the overall functioning of the clinic by pulling client charts, updating charts, and processing inactive charts.
· Responds to phone calls and voice mail for the clinic staff as well as transfers calls to other services when necessary.
· Performs administrative duties for clinic staff as well as medical/health related programs including maintaining an updated list of community resources, medical specialist referral list, taking meeting minutes, etc.
· Maintain inventory of necessary forms & office supplies.
· Coordinate embedded clinics for ultrasound and Internal Medicine; reminder calls to patients; faxing over client forms day prior to embed clinics.
*Health Team Operations*
· Contributes to the overall operation of the clinic by working cooperatively with others and supporting an effective multi-disciplinary team environment.
· Works cooperatively within the medical secretary team on the ?Roles and Responsibilities Training Tool? to ensure skill development for full scope of duties and responsibilities.
· Assists to provide the required training and knowledge transfer to coworkers.
· Uses established communication pathways to assist in decision making and problem solving, as directed by the Manager.
· Ensures that information flow, workplace procedures, and team support are delivered consistently and effectively.
*Organizational Responsibilities*
·Promotes and demonstrates through example the mission, values, and culture of KCHC
·Complies with all relevant legislation and KCHC policies, including privacy laws
·Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)
·Supports consistent application and development of KCHC policies and procedures
·Supports KCHC?s student and volunteer placement programs
·Promotes awareness of and participation in KCHC activities
·Demonstrated commitment to continuous learning and quality improvement
*Basic Education and Experience Requirements*
·Medical Office Assista
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LocationKingston, ON
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Salary$39,566 to $46,555YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9351987848
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