business general manager
Title posted on indeed.com -
General Manager
Posted on
July 03, 2024
by
Employer details
Fonda Fora
Job details
*Job Summary:* The General Manager (GM) of Fonda Fora will oversee all restaurant operations, ensuring the highest standards of food, service, health, and safety are maintained. The GM will be responsible for driving the restaurant's financial success, enhancing customer satisfaction, and leading a passionate team of hospitality professionals. This role requires a dynamic and experienced leader with a deep understanding of restaurant management and a flair for creating exceptional dining experiences.
*Key Responsibilities:*
*Operational Management:*
* Oversee daily restaurant operations, ensuring efficient and effective service delivery.
* Develop and implement operational policies and procedures to enhance productivity and guest satisfaction.
* Maintain high standards of quality, presentation, and sanitation.
*Financial Performance:*
* Develop and manage budgets, financial forecasts, and performance reports.
* Implement strategies to increase revenue, optimize costs, and maximize profitability.
* Monitor financial performance and identify areas for improvement.
*Customer Experience:*
* Ensure an exceptional dining experience for all guests, addressing any issues or concerns promptly and professionally.
* Gather and act on customer feedback to continually improve service quality.
* Foster a welcoming and hospitable environment for guests.
*Team Leadership:*
* Recruit, train, and develop a high-performing team of bartenders, servers, and support staff.
* Provide ongoing coaching, mentoring, and performance evaluations.
* Promote a positive, inclusive, and collaborative workplace culture.
*Marketing and Promotion:*
* Develop and execute marketing and promotional strategies to attract and retain customers.
* Collaborate with the hotel?s marketing team to align restaurant promotions with overall hotel marketing efforts.
* Build relationships with local businesses, organizations, and media to enhance the restaurant?s visibility and reputation.
*Compliance and Safety:*
* Ensure compliance with all health, safety, and regulatory requirements.
* Maintain up-to-date knowledge of industry trends, regulations, and best practices.
* Conduct regular inspections and audits to ensure a safe and compliant operating environment.
*Qualifications:*
* Bachelor?s degree in Hospitality Management, Business Administration, or a related field (preferred).
* Minimum of 5 years of experience in restaurant management, preferably in a high-end or boutique setting.
* Proven track record of achieving financial targets and driving business growth.
* Strong leadership, interpersonal, and communication skills.
* Exceptional organizational and problem-solving abilities.
* Passion for delivering outstanding guest experiences and fostering a positive work environment.
* Proficiency in restaurant management software and MS Office Suite.
*Benefits:*
* Competitive salary and gratuities.
* Health spending account.
* Professional development and training opportunities.
* Employee discounts at The Westley Hotel, Fonda Fora and Thank You Hospitality establishments.
* Dynamic and supportive work environment.
*How to Apply:* Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this position. Please send applications to cody@thankyouhospitality.com with the subject line "General Manager Application - Fonda Fora."
Job Types: Full-time, Permanent
Benefits:
* Casual dress
* Discounted or free food
* Extended health care
* On-site parking
* Paid time off
* Store discount
Flexible Language Requirement:
* French not required
Schedule:
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Tips
Education:
* Secondary School (preferred)
Experience:
* Hospitality: 5 years (required)
Language:
* English (required)
Licence/Certification:
* Smart Serve (required)
Work Location: In person
Application deadline: 2024-07-19
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LocationCalgary, AB
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9350359281
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