customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 26, 2024
by
Employer details
Culligan Water of Canada
Job details
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.
*We want you to join our team at our Calgary location as a Customer Service Representative!*
The Customer Service Rep is responsible for providing support to our customers and our sales, delivery, and service teams.
*Responsibilities:*
* Assist customers in person and on the phone in a professional manner
* Set up deliveries and book service calls
* Process new contracts, create customer accounts, and schedule installation, as required
* Print and distribute service work orders and route tickets, close work orders, and bill out once completed
* Promote and up-sell products and services to new and current customers
* Book walk-in and phone sales leads with Sales Team
* Make accounts receivable collections and related calls, forward outstanding invoices as requested
* Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc.
* Other related duties as required
*What we're looking for:*
* Outgoing, friendly, and helpful
* Excellent interpersonal and phone communication skills
* Ability to multitask in a fast-paced environment
* Previous customer service experience
* Intermediate computer skills including the ability to work on multiple computer systems and experience learning and using complex programs
*What we offer:*
* Paid time off
* Intensive CSR training and ongoing support
* Uniform allowance and new hire startup package
*How to apply:*
* Through the Indeed platform - click "Apply Now!"
_We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. #INLP_
We thank everyone for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
* Dental care
* Employee assistance program
* Extended health care
* Life insurance
* Paid time off
* RRSP match
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* customer service: 1 year (required)
* Call Center: 1 year (preferred)
Work Location: In person
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LocationCalgary, AB
-
Salary$19.00HOUR hourly
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9338568649
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