diversity manager
Title posted on indeed.com -
Manager
Posted on
June 26, 2024
by
Employer details
Admirals Walk Pet Clinic
Job details
*Position:* Practice Manager
*Hospital*: Admirals Walk Pet Clinic
*Location:* Victoria, BC
*Job Type:* Full-time Employment
*Position Overview*: Admirals Walk Pet Clinic is seeking an enthusiastic full-time Practice Manager to join our amazing team. The Practice Manager will provide onsite leadership and oversight of the veterinary health care team to ensure that high quality care is provided to our patients and their people.
Experienced RVTs encouraged to apply!
People managers with experience in the veterinary industry, dentistry (dental), ophthalmology or a related professional service focused on customer service are also encouraged to apply.
If you inspire others, and are searching for an opportunity to lead ? search no further!
The successful candidate will be scheduled for an average of 40 hours per week on site.
Admirals Walk has expanded into a Big, Bright, & Beautiful facility with all the Bells & Whistles! Our new address is 1499 Admirals Rd, Victoria. Our new state-of-the-art facility is over 4500 square feet, with 6 exam rooms, spacious surgical and dentistry suites, a large, centralized treatment room with 4 treatment tables, and cat specific waiting and treatment areas. Join us at this exciting time as we grow into the future! Submit your CV to Matt at jobs@p3vetpartners.ca today!
*Practice Manager Job Duties: *
* Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
* Lead the continuous improvement of the quality of customer service and medical care
* Ensure smooth communication throughout a client?s visit. Work alongside the Medical Director to resolve client concerns
* Oversee that all client communication such as welcome letters, sympathy cards, and newsletters are sent in accordance with Hospital protocols & approved timelines
* Implement team scripting, in-Hospital marketing, and social media content to help capture new clients, bond current clients, increase referrals, and generate community goodwill
* Meet client needs for timely veterinary care. Tracks new clients/patients, frequency of visits, and achieves predetermined goals for appointment and surgery fill rates
* Ensure team has sufficient and appropriate resources to deliver exceptional patient care.
* Understand and help manage the financial drivers of the hospital
* Ensure Cost of Sales as a percent of revenue is in line with budget. Maintain reasonable levels of inventory and put plans of action in place to eliminate bulk ordering and expired goods
* Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
* Work with Regional Manager and Medical Director to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
* Prepare financial, bookkeeping, and accounting reports
* Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
* Follow and adhere to the monthly schedule authorization and predict staffing needs. Verify that the financial health of the Hospital supports planned new hires
* Act as a positive role model, using a collaborative approach and assuming positive intent. Set others up for success and foster open, proactive, and cooperative relationships
* Collaborate with Regional Manager and Medical Director to recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, effective teamwork and high moral standards
* Responsible for advertising, resume screening, interviewing, reference checks, and extending offers for support-staff positions
* Monitor and discuss the Key Performance Indicators for hospital and team member performance with Regional Manager and Medical Director and implement an action plan where necessary
* Meet expectations and timelines determined by Regional Manager in relation to hospital initiatives. Hold the team a
-
LocationVictoria, BC
-
Salary$50,000 to $70,000YEAR annually
-
Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9339059006
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.