administrative assistant
Posted on
June 28, 2024
by
Employer details
Anova
Job details
Administrative Assistant to the Family Court Support, Children?s and Volunteer Programs
Purpose of Role:
To provide administrative and clerical support to specific programs and work performed within the Family Court Support Program, Children?s Community Program and Volunteer Program. This position also administers the New Beginnings Loan program.
This position has a matrix reporting structure and reports to both the Manager of Community Programs and the Director of Human Resources.
This position works Monday ? Friday and generally 10:00am ? 3:30pm each day with flexibility to meet program needs.
Job Qualifications:
? Post-secondary education in business, computers, or office management such as Business College Diploma or Executive Office Administration
? Minimum one year experience in an office environment
? Demonstrated experience and proficiency using MS Office programs specially Word, Excel and Outlook
Competencies:
? Time Management
? Attention to Detail
? Client Focus
? Organization
? Ownership
? Communication
? Professionalism
? Continuous Learning
Job Responsibilities
Responsibility: Family Court Support Program
? Available to answer and respond to Family Court Support Program calls Monday - Friday
? Reply to general information requests with the accurate information
? Schedule appointments for the Family Court Support Workers, including connecting with other agencies and arrange for interpreters when required
? Greet clients in a professional and friendly manner
? Assists in maintaining client files ? paper files/WISH database/purging files after retention period
? Submit quarterly and annually, the programs statistics and financial reporting
Responsibility: Community Children?s Program (Community Group Program)
? Reply to general information requests with the accurate information
? Works with the Community Children?s Program Administrator in scheduling sessions
? Receives program applications, sorts and forwards applications to the Program Administrator
? Arranges transportation for children attending group
? Available to answer program questions from program group facilitators
? Records and reports quarterly and annual statistics as required
Responsibility: Volunteer Program Administrative Support
? Sends volunteer schedules to each site twice per week and provides updates on any changes
? Sends on-site orientation and training schedules
? Assists in the maintenance of the Volunteer Handbook, shared files and the volunteer portal
? Provides Anova external job postings to the volunteers
? Assists Volunteer Coordinator with annual reporting
? Audits volunteer hours and follows-up with the Coordinator as necessary
? Schedules volunteer check-in?s with the Volunteer Coordinator
? Schedules Volunteer Coordinator with Managers or others as needed or requested
? Processes adhoc volunteer requests and coordinates any materials as needed
? Assist with volunteer reference request forms
? Update resource materials for the volunteers (i.e. resource binders) as needed
? Update advisory lists for Crisis Support Line volunteers as needed
? Monitor and assist with requests through the volunteer email group
? Assist with volunteer recognition including tracking milestones, anniversaries, birthdays, National Volunteer week, and Ontario Volunteer Service Awards
? Assists with volunteer onboarding and orientation including answering questions, setting up interviews, coordinating reference checks and preparing resource materials
? Assists with organization of volunteer training including speaker requests, booking rooms and sending thank you notes.
Responsibility: Occasional Duties and overall responsibilities
? Organize/Administer New Beginnings Loan Program
? Act as a WISH Subject Matter Expert for Family Court Support Program and Community Group Program
? Attend regular staff/team or other meetings, and training sessions as appropriate and/or required
? Participate on agency committ
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LocationLondon, ON
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Salary$21.92HOUR hourly
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Terms of employment
Permanent employmentPart time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9341948733
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