customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 27, 2024
by
Employer details
Advantage Restaurant Supply & Service
Job details
*Overview:*
Advantage Restaurant Supply & Service is seeking a highly motivated Customer Service Representative to join our team. The Customer Service Representative will focus on ensuring customer satisfaction and understanding the customers needs. This position involves showroom sales, inventory management, and accurate pricing. The representative will handle customer interactions in person, over the phone, and via social media.
*Responsibilities:*
* Engage with customers in person, over the phone, and via social media to address inquiries and provide exceptional customer service.
* Assist customers with their purchases, maintain the showroom's cleanliness and organization, and manage cash sales.
* Receive and display stock, adjust inventory, and ensure accurate pricing.
* Respond to emails in a timely and professional manner, and maintain effective communication with vendors and internal departments.
* Perform other related tasks as required to support the team and improve customer satisfaction.
*Qualifications:*
* Minimum of 1 year in a customer service role, preferably in the food service or restaurant industry.
* Excellent written and verbal communication skills.
* Comfortable in a fast-paced, dynamic environment, and adept at working with people and using computers for retail sales.
* Capable of using social media platforms to promote sales and engage with customers.
* Proficiency in Microsoft Word, Excel, email, and other relevant software programs.
* Experience with Oracle NetSuite is a plus.
*Benefits:*
· Comprehensive benefits package including dental care, vision care, and on-site parking
Job Type: Full-time
Pay: $36,000.00-$39,000.00 per year
Benefits:
* Dental care
* On-site parking
* Vision care
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
Experience:
* customer service: 1 year (required)
Work Location: In person
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LocationNiagara Falls, ON
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Salary$36,000 to $39,000YEAR annually
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9340280605
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