user support technician
Title posted on CareerBeacon -
Senior Solutions Consultant
Posted on
June 28, 2024
by
Employer details
Bell Canada
Job details
Req Id: 419006 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.Key ResponsibilitiesCollects technical and business customer needsDevelops technical recommendationsEngineer detailed network and unified communication designs based on customer standardized service catalogEvaluates costs for engineering, installation and equipment required for the implementation of the solutionsProduces and updates solution diagrams and instructions for carrying out technical installation and configuration tasksDocument recommendations to the client, ensuring the quality of the documentation, within an acceptable period and meeting the client's standardsWorking directly with customer, Bell technical, and support resources in driving successful technical solution delivery based upon project timelines and expectationsSupport implementation of solutions during complex/critical changesContribute to the improvement of engineering processesCritical QualificationsMinimum of five (5) years of experience in the field of telecommunicationsKnowledge in LAN, wireless LAN technology (WLAN), routing, WAN networks, SD-WAN, security and IP VPN (MPLS) serviceExperience in designing customer network solutionsKnowledge of Cisco networking productsKnowledge of Aruba wi-fi productsExperience with data network projectsAbility to act as an integrator of solutions with multiple technologiesAbility to coordinate with multiple technical resources for installation, implementation and operationAbility to simultaneously on multiple projects with deadlinesProactivity and ability to have an end-to-end view of a mandate, including deadline, efforts and costsBe comfortable following rigorous customer processesAbility to work in a collaborative manner as well as autonomous with the ability to deliver with minimal supervisionGood writing, presentation and communication skills in FrenchPreferred QualificationsMinimum of five (5) years of experience in the field of telecommunicationsKnowledge in LAN, wireless LAN technology (WLAN), routing, WAN networks, SD-WAN, security and IP VPN (MPLS) serviceExperience in designing customer network solutionsKnowledge of Cisco networking productsKnowledge of Aruba wi-fi productsExperience with data network projectsAbility to act as an integrator of solutions with multiple technologiesAbility to coordinate with multiple technical resources for installation, implementation and operationAbility to simultaneously on multiple projects with deadlinesProactivity and ability to have an end-to-end view of a mandate, including deadline, efforts and costsBe comfortable following rigorous customer processesAbility to work in a collaborative manner as well as autonomous with the ability to deliver with minimal supervisionGood writing, presentation and communication skills in French#EmployeeReferralProgram Adequate
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LocationMontréal, QC
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SalaryNot available
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Terms of employment
Term or contract
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2090034
Advertised until
2024-07-28
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