Overview
Languages
Bilingual
Education
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College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
Experience
2 years to less than 3 years
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Provide business systems, network and Internet support to users in response to identified difficulties
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Provide customer service
Supervision
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No supervision responsibility
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Vision care benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.