front desk agent
Posted on
June 19, 2024
by
Employer details
Courtyard Edmonton West
Job details
J*Job description*
What you will be doing
* Greets guests as they arrive, focusing on personal recognition
* Reviews arrival list daily and assists in preparing and assembling welcome amenities
* Escort VIPs to room and check them in prior to arrival
* Attends promptly to guest needs and inquiries
* Run Night Audit Reports
* Take reservations and respond to guest requests
* Other duties as assigned
Knowledge, Skills, and Abilities
* In-depth knowledge of hotel Front Desk operations, FOSSE is an asset
* Computer skills
* Ability to communicate effectively verbally and in writing
* Ability to exceed expectations of guests and team members
* Excellent time management skills
* Able to work flexible hours and shifts
*Physical Demands*
* Must be able to stand and exert well-paced mobility for up to 8 hours in length
* Must be able to exert well-paced ability to reach other departments and locations of the hotel on a timely basis
* Must be able to exert well-paced ability in limited space
* Must be able to lift up to 20 lbs. occasionally
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees
* Ability to spend extended lengths of time viewing a computer screen
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
* Company events
* Dental care
* Disability insurance
* Discounted or free food
* Extended health care
* Life insurance
* On-site parking
* Store discount
* Vision care
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Weekends as needed
Experience:
* Customer service: 3 years (required)
Work Location: In person
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LocationEdmonton, AB
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Salary$18.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9330083809
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