customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 19, 2024
by
Employer details
Evolution Fitness
Job details
Job description
The following provides a detailed description for the position of Customer Service Representative. Actual duties performed may vary slightly.
General Position Description
The Customer Service Representative greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational duties as necessary.
Duties
Greets and checks-in all members as they enter the gym.
Answers the phone using the correct greeting and assists callers as needed.
Processes all transactions at the Point of Sale register
Assists members with all inquiries
Maintains a clean and orderly front desk/lobby area
Ensures that front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests
Projects a polished, professional image at all times
Provides a superior level of customer service to members and guests
Performs a variety of duties including filing paperwork, folding towels, doing walk-through?s of the facility or any other duties as assigned
Required Qualifications/Skills
Good communication skills
Good customer service skills
Be able to function effectively in a fast-paced environment
Operate phone and standard office equipment effectively
Basic record keeping skills
Full-time hours: 40 hours a week
Job Types: Part Time, Permanent
Salary: $12.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and social distance.
Work remotely
* No
Job Types: Part-time, Permanent
Pay: $14.00-$15.00 per hour
Schedule:
* Evening shift
* Every Weekend
* Holidays
* Monday to Friday
Experience:
* customer service: 1 year (preferred)
Work Location: In person
-
LocationRegina, SK
-
Salary$14.00 to $15.00HOUR hourly
-
Terms of employment
Permanent employmentPart time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9329715081
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.