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technical support agent Verified This job was posted directly by the employer on Job Bank.
Posted on June 20, 2024 by Employer details Career Assistance Network
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Data entry/microcomputer applications, general. Computer technology/computer systems technology. General office occupations and clerical services. or equivalent experience. Work setting: General office. Private company, corporation or industry. Financial services industry. Office building. Tasks: Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Supervision: No supervision responsibility. Computer and technology knowledge: Internet. Desktop applications. MS Windows. Spreadsheet. Security and safety: Criminal record check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Repetitive tasks. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Time management. Honesty. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Do you currently reside in proximity to the advertised location?. Experience: 1 to less than 7 months. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Other benefits: Free parking available. Paid time off (volunteering or personal days). Team building opportunities.- LocationRed Deer, AB
- Salary$20.00 to $25.00HOUR hourly (To be negotiated) / 16 to 24 hours per week
- Terms of employment Term or contract (ending: 2026-11-27)Part time
- Day, On Call, Morning
- Start dateStarts as soon as 2024-07-02 to 2026-11-27
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #2968182
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
- Data entry/microcomputer applications, general
- Computer technology/computer systems technology
- General office occupations and clerical services
Experience
1 to less than 7 months
Work setting
- General office
- Private company, corporation or industry
- Financial services industry
- Office building
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Internet
- Desktop applications
- MS Windows
- Spreadsheet
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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- Date modified: