Overview
Languages
English
Education
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Co-ordinate activities with other work units or departments
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Supervise staff or team
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Provide job training and support
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Propose improvements to methods, systems and procedures
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Obtain and process information required to provide customer service
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Manage training and development strategies
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Maintain records and statistics
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Enforce policies and procedures
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Ensure compliance with government regulations
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Answer clients' inquiries and provide information
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Provide advice on information systems strategy, policy, management and service delivery
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Professionalism in customer service
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Large workload
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Work under pressure
Personal suitability
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Efficient interpersonal skills
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.