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supervisor, technical support Verified This job was posted directly by the employer on Job Bank.
With some duties as an user support technician
Posted on June 17, 2024 by Employer details Groupe Civilia inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Computer science. or equivalent experience. Work setting: Consulting firm. Private sector. Tasks: Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide customer service. Manage incidents. Develop and maintain computer databases. Computer and technology knowledge: Linux. Python. JavaScript. Computer programming. Area of work experience: Quality assurance or control. Work conditions and physical capabilities: Sitting. Personal suitability: Client focus. Efficient interpersonal skills. Initiative. Organized. Team player. Screening questions: Are you available for the advertised start date?. Do you have previous experience in this field of employment?. Experience: 5 years or more. Workplace information: Remote work available.- LocationLongueuil, QCRemote work available
- Salary$30.00HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Flexible Hours
- Start dateStarts as soon as 2024-08-19
- vacancies 1 vacancy
- Source Job Bank #2961771
Overview
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
- Computer science
Experience
5 years or more
Work setting
- Consulting firm
- Private sector
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide customer service
- Manage incidents
- Develop and maintain computer databases
Experience and specialization
Computer and technology knowledge
- Linux
- Python
- JavaScript
- Computer programming
Area of work experience
- Quality assurance or control
Additional information
Work conditions and physical capabilities
- Sitting
Personal suitability
- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-01
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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