administrative assistant Verified This job was posted directly by the employer on Job Bank.

Responsibilities

Tasks

• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Address customers' complaints or concerns
• Supervise office and volunteer staff
• Receive payments
• Prepare contracts and tenders
• Order materials and stock
• Implement marketing activities
• Assist in budget preparation
• Prepare other statistical, financial and accounting reports
• Prepare invoices and bank deposits
• Clerical duties (i.e. faxing, filing, photocopying)
• Scan items
• Prepare price quotations
• Source, select and organize information for inclusion and design the appearance, layout and flow of the Website
• Plan, organize, direct, control and evaluate daily operations

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Organized
• Quick learner
• Efficient interpersonal skills