customer support representative - wholesale
Title posted on Monster -
Customer Support Representative
Posted on
June 12, 2024
by
Employer details
American Income Life AO - Jesse Wong
Job details
Job Description
As our Customer Support Representative, as the first point of contact for our valued customers, you will play a crucial role in ensuring their satisfaction and loyalty. Your primary responsibility will be to provide prompt, professional, and friendly assistance to our customers through various channels, including phone, email, and chat.
Key Responsibilities:
Respond to customer inquiries and resolve issues in a timely and effective manner.
Provide accurate information about our products/services and assist customers in navigating our offerings.
Troubleshoot and resolve technical issues, escalating complex cases to the appropriate team when necessary.
Maintain a high level of professionalism and empathy in all interactions, ensuring a positive customer experience.
Document and track customer interactions and feedback to identify trends and
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LocationHamilton, ON
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SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#xKsK6VhR8H
Advertised until
2024-07-13
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