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contact centre agent - customer service Verified This job was posted directly by the employer on Job Bank.
Posted on June 12, 2024 by Employer details Blue Ocean Contact Centers Inc.
Job details
Education: Secondary (high) school graduation certificate. Work setting: Private sector. Tourism. Tasks: Answer written and oral inquiries. Answer inquiries and provide information to customers. Receive payments. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Type of experience: Call centre. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Own tools/equipment: Cellular phone. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Quick learner. Screening questions: Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 7 months to less than 1 year. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Free parking available. Learning/training paid by employer. Parking available.- LocationHalifax, NS
- Salary$19.00HOUR hourly / 40 hours per week
- Terms of employment Seasonal employmentFull time
- Shift
- Start dateStarts as soon as 2024-06-20
- Benefits: Health benefits, Other benefits
- vacancies 6 vacancies
- Source Job Bank #2957536
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Private sector
- Tourism
Responsibilities
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Receive payments
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
Type of experience
- Call centre
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Own tools/equipment
- Cellular phone
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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