customer service supervisor - retail
Title posted on Jobboom -
Service Manager
Posted on
June 10, 2024
by
Employer details
Les Equipements & Services Filco
Job details
Sales, Customer Service - - FULL-TIME - MONTREAL NORTH PROJECT COMPLETION BONUSES. Join an engaging and growing team! Les Équipements et Services Filco Inc. has been a major distributor of body shop and mechanical mechanical equipment in North America for over 30 years. We distinguish ourselves by the strength of our of our experienced employees, our state-of-the-art equipment, our constant drive to innovate and our certified training center. If you value professional exchanges, appreciate teamwork, and are committed to providing the best service in the industry, we'd like to hear from you. committed to providing the best service with integrity and transparency, and are enthusiastic about by an innovation-driven environment, then we're a perfect match! WHAT CAN WE OFFER YOU? 1. Work-life balance. 2. Medical and paramedical insurance. 3. Dental insurance. 4. Travel insurance. 5. Continuing education. 6. Deferred Profit Sharing Plan (DPSP). 7. Registered Retirement Savings Plan. 8. Competitive compensation. 9. Bonuses. 10. Recognition of years service 11. Free parking. 12. Public transportation nearby. 13. Vacation time. 14. Social activities. 15. Dynamic and autonomous, you are a key player in the company, coordinating the installation and maintenance of body shop and mechanical equipment. installation and maintenance of body shop and mechanical equipment. Your leadership leadership skills enable you to manage a small team of electromechanics and assemblers. MAIN RESPONSIBILITIES : PROJECT COORDINATION: ? Coordinate work projects and ensure smooth progress. ? Visit equipment installation sites for ongoing projects (body shop/mechanic equipment installation). body shop/mechanic). ? Read, interpret and analyze body shop and mechanical shop plans; ? Prepare sales quotations for projects. ? Negotiate with suppliers. ? Respond to customer inquiries regarding projects. ? Deal with third parties (e.g. architects, governmental government departments for any required licenses or permits) ; ? Communicate with local and foreign suppliers for orders. ? Prepare correspondence. ? Ensure supply of parts and equipment for assured service. ? Keep existing and new certifications up to date. TEAM MANAGEMENT: ? Schedule electromechanics for installation or repair of equipment. repair of equipment. ? Follow up with technicians to ensure deadlines are met. ? Perform checks with technicians. CUSTOMER SERVICE : ? Respond to customer inquiries and service calls. with courtesy. ? Resolve technical problems remotely. ? Participate in trade shows and represent the company, as required. QUALIFICATIONS AND SKILLS REQUIRED : ? Training, certification or bachelor's degree in mechanical or electrical engineering or equivalent. ? Driver's license required. ? Bilingual, self-motivated, quick learner. ? Excellent knowledge of pneumatics, hydraulics and electricity. ? Excellent knowledge of Autocad, ability to read, interpret, develop plans. ? Knowledge of MS Office; knowledge of Acomba is an asset. ? Excellent leadership skills. ? Analytical, have a facility with numbers and calculations. ? Dynamic, versatile, highly organized, able to keep up with a company. ? Able to meet deadlines, determine priorities, and take initiative. ? Good negotiation skills. ? Priority given to customer service at all times. ? Good interpersonal skills. ? Team spirit.
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LocationMontréal-Nord, QC
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Salary$25.29HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobboom
#3099493
Advertised until
2024-07-10
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