Discover jobs
Job Search
user support technician Verified This job was posted directly by the employer on Job Bank.
Posted on June 03, 2024 by Employer details Podium Catchers Consultant Inc.
Job details
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Computer and technology knowledge: Desktop applications. Security software. MS Office. MS Windows. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Repetitive tasks. Attention to detail. Combination of sitting, standing, walking. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Initiative. Organized. Team player. Experience: 1 year to less than 2 years.- Location68 Water Street suite 401Vancouver, BCV6B 1A4
- Salary$32.50HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Flexible Hours, Morning
- Start date Starts as soon as possible
- vacancies 4 vacancies
- Source Job Bank #2944812
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- Desktop applications
- Security software
- MS Office
- MS Windows
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: