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user support technician Verified This job was posted directly by the employer on Job Bank.
Posted on May 30, 2024 by Employer details Burman & Fellows Group Inc.
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Warehouse. Tasks: Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Organise day-to-day business operations. Ensure that process steps are carried out according to specifications. Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed. Evaluate and install computer hardware, networking software and operating system software. Install software and hardware and configure operating system software in preparation for testing. Communicate technical problems, processes and solutions. Troubleshoot problems related to equipment. Research, evaluate and integrate network system and data communication hardware and software. Computer and technology knowledge: Database software. MS Office. Transportation/travel information: Willing to travel. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Handling heavy loads. Attention to detail. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Organized. Team player. Time management. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. What is your current field of study?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Other benefits: Other benefits.- Location170 Travail RoadMarkham, ONL3S 3J1
- Salary$28.85HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Overtime, Flexible Hours
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #2939685
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Warehouse
Responsibilities
Tasks
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Organise day-to-day business operations
- Ensure that process steps are carried out according to specifications
- Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed
- Evaluate and install computer hardware, networking software and operating system software
- Install software and hardware and configure operating system software in preparation for testing
- Communicate technical problems, processes and solutions
- Troubleshoot problems related to equipment
- Research, evaluate and integrate network system and data communication hardware and software
Experience and specialization
Computer and technology knowledge
- Database software
- MS Office
Additional information
Transportation/travel information
- Willing to travel
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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